Reference

Open tiger168 Legal Terms for Indonesia

This page sets the ground rules for access, records, cookies and correction requests on tiger168.

Access RulesAccount RecordsCookie UseIndonesia Access
tiger168 Open tiger168 Legal Terms for Indonesia
CONTACT PATHS

Switch to our policy contact paths

If you need a correction, a copy of stored data or a question about access, we answer through live chat, email and the account form. Our team checks new requests every day, with follow-up during 09:00-21:00 Jakarta time when a record needs confirmation. Keep your registered phone number and wallet reference ready so we can match the right profile.

Team online

Live Chat

Use live chat for quick access questions, device checks or a small correction to your profile. We keep the thread attached to the same account so the request does not get split across channels.

Email Desk

Send email when you want a written trail for a record change, retention question or account closure request. Include your registered email and phone number so we can confirm the profile before we reply.

Account Form

Open the form inside your account for identity checks, cookie questions or data export requests. It works on mobile and desktop, and it helps us verify DANA, OVO, GoPay or QRIS references without extra back-and-forth.

RECORD SAFETY

Browse how we keep records

We keep this policy practical: only the records needed to run access, answer requests and protect the account stay in active use.

Data Scope

We keep account, login and payment-reference data only as long as it serves access checks, request handling or dispute work. When that purpose ends, we remove or mask the record according to our retention rules.

Cookie Use

Cookies remember sign-in state, language choice and the last page you opened so you do not need to repeat the same steps. You can clear them in your browser, then sign in again if you want a fresh session.

Security Checks

If a profile change touches phone, email or wallet details, we may ask for a one-time check from the same device. That extra step helps us stop mistakes and keeps the account tied to you.

Record Retention

We retain request logs and wallet references only while they are needed for reconciliation, access handling or legal duty. After that, they are archived, masked or removed from the active system.

Change Requests

You can ask us to correct, export or close account records through live chat or email. We verify control of the registered contact first, then we process the request and tell you what changed.

Contact Route

If your request is about region access, cookies or a stored record, write the subject clearly so it reaches the right team. That keeps the reply focused and avoids extra back-and-forth.

Open common questions about this policy

These questions cover access, cookies, records and change requests for your account. We keep the answers short so you can find the part that applies to your situation, then use live chat or email if you need a follow-up. Where local law permits, we process requests through the same record path each time. That makes the handoff consistent on mobile and desktop.

It applies when you open or use an account tied to tiger168, including the login, cookie and wallet records attached to it. If access is at issue, it depends on local law and on the details in your profile.

Yes. Send the request through live chat or email, and include the registered phone number or email plus any wallet reference involved. We verify control of the account first, then update the record where local law permits.

We keep account details, login logs, cookie settings and payment references that help us handle access or follow a request. We do not keep extra material without a reason, and we retire records once the purpose ends.

Cookies keep your session open, remember the language you chose and reduce repeat sign-ins on mobile or desktop. If you clear them, you may need to log in again and reset a few session settings.

Use live chat for quick access questions, email for requests that need a written trail, or the account form for record changes. Add your registered contact details so we can match the message to the right profile.

Send the closure request from the contact channel tied to your account. We confirm control of the profile, review any active record requirements and then carry out the change where local law permits.